Samples without Tech Pack Services：
Before you place the sample order, please read our sample policy carefully to understand our process, so we can avoid any unnecessary misunderstanding and modification.
Normally, our delivery time for samples is 7-30 days after you confirm the details. If you make any changes along the way or you delay to provide the designs for embroidery, printing, etc. We have to restart the processing time when everything is confirmed.
For sample orders without tech pack services, you need to provide all the details.
A. Fabric – type, color, weight.
B. Measurements – we need clothing length, bust width, waist width, hem width, hip width, sleeve length, sleeve opening width, inseam length, out seam length, etc., the more the better.
C. Embroidery or printing – we need the source files in PSD or AI format. Please inform the dimension of the embroidery or printing and the exact placement.
D. Labels or tags – we need the source files in PSD or AI format ready for production.
We will make the samples strictly according to your requirements. In case you can’t provide all the details, we will make the samples in the most appropriate way, but the final results might not be exactly what you have in mind if no enough detailed information provided.
Once you confirmed the details, we will start to work on samples, which means, we will buy the fabrics, create the paper pattern, make embroidery designs, create the printing frames, cut the fabrics, sew the samples, etc.
Due to samples are fully customized, so they are not refundable.
If you want to change anything along the way, there will be some extra costs.
Before sending samples, we will send you a sample picture for confirmation. If it’s our mistake, we can change it, but if it’s not our mistake, we can’t change and refund.
Samples with Tech Pack Services：
In this step, our designers will create the detailed tech packs for you to confirm.
